EN / JP

PRIVACY POLICY

Privacy Policy

DEXIE Japan Co., Ltd. (hereinafter referred to as the “Company”) recognizes that appropriately handling the personal information of customers, job applicants, business partners, and all other individuals whose personal information is acquired by the Company (hereinafter referred to as the “Individuals”) is an important social responsibility. The Company shall comply with the Act on the Protection of Personal Information and other related laws and regulations, establish this Privacy Policy as follows, and strive for the proper acquisition, use, management, and protection of personal information.

1. Purpose of Use of Personal Information

The Company will use the acquired personal information for the following purposes. This includes the purposes of use of retained personal data.

  • To respond to inquiries, consultations, requests, etc., and to make related communications.
  • To provide guidance, send materials, conduct sales activities, and provide information regarding our services, products, and business operations.
  • For the conclusion and fulfillment of contracts, billing, payments, after-sales support, and other transaction management.
  • To improve, develop, and enhance the quality of our services, products, websites, etc., as well as for marketing research, analysis, and consideration.
  • For recruitment selection, interview scheduling, notification of acceptance/rejection, joining procedures, and other recruitment activities.
  • For necessary communication, response, and management in our business operations.
  • To prevent fraudulent acts, ensure security, and respond to failures and troubleshooting.
  • For compliance with laws and regulations, exercise of rights, fulfillment of obligations, and other related actions.

2. Method of Acquiring Personal Information

The Company acquires personal information by lawful and fair means. In addition to direct provision by the Individuals, we may acquire information through the use of our website, email, telephone, written documents, business negotiations, job applications, and other methods.

3. Provision of Personal Data to Third Parties

The Company will not provide personal data to third parties without obtaining the prior consent of the Individuals, except in the following cases:

  • When required by laws and regulations.
  • When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the consent of the Individuals.
  • When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the Individuals.
  • When it is necessary to cooperate with a state organ, a local government, or an entity entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the consent of the Individuals is likely to impede the execution of such affairs.
  • In other cases permitted by the Act on the Protection of Personal Information and other laws and regulations.

4. Entrustment of the Handling of Personal Data

The Company may entrust all or part of the handling of personal data to external operators within the scope necessary for achieving the purposes of use. In such cases, the Company will appropriately select the entrusted parties, cause them to implement safety management measures through the conclusion of contracts or other methods, and exercise necessary and appropriate supervision.

5. Joint Use of Personal Data

The Company may jointly use the acquired personal data as follows:

(1) Items of personal data to be jointly used
Name, address, phone number, email address, affiliated company information, transaction information, and other personal information acquired by the Company.

(2) Scope of joint users
DEXIE Group companies (including overseas group companies).

(3) Purposes of use by joint users
To achieve the purposes of use described in Article 1 of this Policy.

6. Use of Cookies and Personal Related Information

Our website may use cookies, web beacons, and other similar technologies for the purposes of improving convenience, understanding usage, improving services, measuring advertising effectiveness, and other related purposes.

The information acquired through these technologies includes information that cannot identify a specific individual on its own; however, it may be handled as personal information or personal data when collated with other information held by the Company. In such cases, the Company will handle it appropriately in accordance with laws and regulations.

Furthermore, the Company may use Google Analytics to understand the usage status of the website. Regarding the information collected by Google Analytics and its handling, please check the privacy policy, etc., established by Google Inc.

7. Requests for Disclosure, etc. of Retained Personal Data

The Individuals or their representatives may request the Company to notify the purpose of use, disclose, correct the content of, add to or delete, suspend the use of, erase, or suspend the provision to third parties of the retained personal data and third-party provision records held by the Company.

After confirming that the requester is the Individual or a legitimate representative, the Company will respond within a reasonable period and scope in accordance with laws and regulations. However, this does not apply if the Company is not obligated to do so by law. For specific procedures regarding requests for disclosure, etc., please contact the inquiry counter in Article 8.

8. Inquiry Counter

For inquiries regarding our handling of personal information, filing of complaints, inquiries about safety management measures, and requests for disclosure, etc. of retained personal data and third-party provision records, please contact the following counter:

Counter Name: Personal Information Inquiry Counter

Company Name: DEXIE Japan Co., Ltd.

Address: Room 408, 4-4-4 Kinshi, Sumida-ku, Tokyo

Email Address: info.dexie.jp@gmail.com

Inquiry Form: https://dexiejapan.co.jp/en/contact/

9. Changes to the Privacy Policy

The Company may change this Privacy Policy in response to amendments to laws and regulations, changes in social conditions, or changes in business operations. The changed contents shall take effect from the time they are posted on our website.

Date of Enactment: April 1, 2026